■ If you have a Gacha Ticket but can't use it
Gacha Tickets can be used from "TICKET GACHA" within the GACHA screen.
[GACHA] > [REGULAR GACHA] > [TICKET GACHA]
■ If you can't find the relevant Gacha
Some Gachas have a limited event period or time window.
For the event period or time, please check the relevant Gacha's details page.
If this doesn't resolve the issue, please contact us here.