Gacha, Missions & Exchange Shop / Mission Not Progressing, Rewards Not Received
- Gear isn't showing up in the list.
- I can't do a Gacha draw.
- I can't check my Mission.
- I can't use a Gacha Ticket I should have, or I can't do a free Gacha draw.
- Please tell me about Gacha Points.
- Please tell me about the Gacha drop rates.
- My Sky Gems aren't in the Present Box.
- I haven't received my Avatar reward.
- The app crashed during a Gacha draw and only my Sky Gems decreased.
- I can't find the Exchange even though I'm within the event period.
- I can't find the item I exchanged at the Exchange.
- I didn't get the target Monster/item from a Gacha "Guaranteed Draw."
- I was on defense, but the Dragon Core was still attacked. / A defense slot was open, but I couldn't take a defense position.
- The "Exchange" button is grayed out and I can't exchange at the Exchange.
- My tournament reward hasn't been granted even after the due date has passed.
- I keep matching with the same Sky Pirate Crew repeatedly.
- Even after hiding my Total Power, it's still showing.
- I participated in a Sky Battle, but the results or rewards haven't been reflected.
- My Mission isn't completing.
- I haven't received the reward for a completed Mission.
- Please tell me why my Total Power suddenly dropped.
- The item I got from the Gacha hasn't been reflected.