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  1. Sky Dragon Support
  2. Connectivity, Connection & Performance Issues / App Crashes, Slow Performance
  3. Connectivity, Connection & Performance Issues / App Crashes, Slow Performance

Connectivity, Connection & Performance Issues / App Crashes, Slow Performance

  • There's an error in a News post, announcement / I want to check the details.
  • Tapping (clicking) doesn't do anything.
  • Text is garbled, or it's overflowing its box.
  • Settings aren't saved, or they get reset.
  • Monster, Avatar, or background images look wrong or glitched.
  • Screen transitions aren't working correctly.
  • It won't proceed past the loading screen, or loading is slow.
  • The screen goes completely dark, or part of it isn't displaying.
  • The app is slow, or it's stuttering.
  • My device gets hot while playing, or battery drains quickly.
  • The app force-closes (crashes), or freezes and I can't proceed.
  • My notification arrived late.
  • The Enhancement screen is slow to respond.
  • The app crashed while playing.
  • About display and behavior issues.
  • The app crashed during a Gacha draw and only my Sky Gems decreased.
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